AI agents are changing the operational reality of insurance

Article published in SegurosNews Generative Artificial Intelligence is rapidly reshaping the digital transformation of the insurance industry. Driven by AI agents, systems capable of analyzing information, executing tasks, coordinating processes and making decisions autonomously within insurers’ operational workflows, the market is in full evolution. This process has accelerated over the last 3 or 4 years. […]

These are the 10 trends that will shape insurance in 2026

The insurance industry appears to face three major challenges this year: redefining its relationship with customers and agents, accelerating technological innovation, and improving operational efficiency amid margin pressure and greater risk volatility. That, at least, is the takeaway from Capgemini’s Insurance Top Trends 2026 report, which identifies ten strategic priorities that not only respond to […]